Beauty salon

The “Beauty salon” app brings a salon’s everyday work together — from the client and the booking to payment and the next visit. Services: name, category, duration, extra preparation or cleanup time, base price (free services too), the branches where it is available and the resource type it needs — chair, workstation, room or equipment. Specialists and working hours: a specialist is linked to your employee, with their services, branches and a weekly schedule with breaks. Days off, vacation, sick leave, absence by the hour and different hours for a single day are recorded separately. A specialty (e.g. hairdresser) grants no rights in the system. Bookings and visits: the client from your customer base, one or several services, each with its own specialist. Services are done one after another; times and the end of the visit are calculated automatically. Price and duration are fixed at booking time — a later price change of the service does not change a visit already recorded. Only managers and the director may give a discount. Statuses: New → Confirmed → Arrived → In service → Completed, plus Cancelled and No-show. A completed visit is edited or reopened only by a manager, with the history kept. Free times and calendar: free times take into account the services’ duration, the specialist’s schedule, breaks, time off, other bookings and busy resources. The same specialist or resource is never booked twice — even when requests arrive at the same moment. Visits appear in the CRM calendar — day, week, month and list, in the company’s time zone, with filters. Salon resources: chairs, workstations, rooms and equipment, each one bookable on its own. A free resource of the needed type is picked automatically. Payments: advance, partial and several payments, balance and refunds. Every payment and refund is recorded in your Finance — no separate cash desk is created. “Completed” does not mean “paid”, a cancellation refunds nothing by itself, and a refund is a separate right. Client card, next visit and notifications: the client card shows upcoming and past visits, cancellations and no-shows, the preferred specialist and preferences, and internal notes with restricted access. From a completed visit one click opens the next visit’s form with the same client and services. Specialists get in-app notifications about new bookings, time changes and cancellations. No SMS or other message is sent to the client. Reports and access: bookings, completed, cancelled and no-show visits, the value of completed visits and payments actually recorded — apart, by service and by specialist, staff utilisation and repeat clients. The director sees everything, a manager their branches, reception the bookings of their branch, a specialist their own visits, and the finance person records payments and refunds.