1. Who this applies to
TM Hub Chat shows the messages and comments that people send to the Instagram and Facebook accounts of our business customers, so that the business’s employees can answer them. If a message or comment you sent to such an account is stored in TM Hub and you would like it deleted, this page explains how.
2. How to request deletion
- Send an email to info@tmhub.am with the subject “Data deletion request”.
- Name the business account you wrote to, and give your Instagram username or Facebook profile name, so that we can find the data.
- We may ask you to confirm your identity before deleting anything.
- We delete the data and confirm by email within 30 days.
3. For business customers
A business can disconnect an Instagram or Facebook channel at any time in Chat → Channels. Disconnecting immediately deletes the stored access token. To delete the conversation history of a disconnected channel, write to info@tmhub.am.
4. Contact
TM HUB LLC
Website: https://tmhub.am
Email: info@tmhub.am
Phone: +374 95 546 546
Legal address: Dzoraghbyur 15, Jrvezh, Kotayk Province
TIN: 03594427
See also our Privacy Policy, section 17 (data received through Meta platforms).